SALES & MAINTENANCE
FORKLIFT SALES & MAINTENANCE
As one of the leading forklift equipment providers in this country we import brand new high quality machines from Europe, Asia and South Africa. Our sales division is very diverse and flexible. We focus on providing our customers with brand new and used forklifts that are the right fit for their business. Not only are our machines of the utmost high quality we offer competitive prices on all machines and our delivery period is between 14 -21 working days.
In addition to forklift and earth moving machinery sales Ice Age Enterprises supplies forklift spares, tyres, lubricants and other consumables to customers as and when they require them. In order to pass on great savings to our customers we are stockists of all tokai forklift tyres and MAG lubricants. Our performance speaks for itself as we have the best lead times for delivery of spares and services.
Our maintenance division is highly technical, efficient and experienced. Our technicians are available 24 hours a day, 7 days a week to attend to any service call outs that our customers may require. All members of the team have obtained qualifications from reputable institutions, and in addition to this our organization ensures each staff member undergoes regular refresher and update courses to keep them up to date with the ever changing environment. The combined experience of all technicians is over 50 years! We maintain all our machines on a regular basis and all service records are highly maintained.
LOGISTICS & PLANT TRANSFERS
Ice Age Enterprises is equipped with 5 Trucks including 1 low-bed trucks, 1 refrigerated truck and a 2 roll back trucks for transportation of goods and heavy abnormal loads of up to 40 tons. Our trucks are available for cross boarder transportation from anywhere in Zimbabwe, South Africa, DRC, Zambia and Botswana. Our transportation business is hinged on the following:
Quality Trucks & Service
We aim to provide our customers with an efficient and reliable service at all times. We provide the best quality drivers and vehicles to ensure that your loads are picked up and delivered on time every time. Our high quality equipment and vehicles will ensure zero damage to customer’s goods.
The business will always endeavour to provide competitive rates to its customers, because it strives to keep costs as low as possible, without sacrificing on service quality. We fully
understand that not all customers are the same and as such one price does not fit all. We are open to negotiation and we want to provide each customer with the best service at a price that is agreeable to them.
Our aim is to always go above and beyond the call of duty to exceed our customers’ expectations especially when handling their products. In order to keep our customers in the know 24/7 we will always be transparent and communicate timeously.
Our most important key to maintaining and developing successful business relationships and operations is the ability to consistently deliver high quality transport services at affordable prices.
In the rentals division currently our fleet size is 80 forklift machines. We actively operate forklift machines between 2.5 tons to 5tons on both short term and long term rental contracts. Our customer base is a diverse mix of construction and industrial companies, mining companies, municipalities and others.
We service a number of blue chip customers in Zimbabwe including Delta Beverages, CAFCA Limited, Mashonaland Tobacco Company, Schweppes Zimbabwe Limited and Tongaat Huletts just to name a few. To serve this diverse customer base, we employ customer service professionals who have first-hand knowledge of equipment capabilities and site challenges. Their expertise, together with our company’s commitment to operational health and safety, provide great competitive advantages.
Our rental rates are tailor made to suit each customer perfectly and this allows us to provide a good service to each of our clients.
Mon - Fri: 8:00am to 3.00pm
(closed on weekends and public holidays)
10 Austin Road
Tel: +263 4 668252/3
Cell: +263 779 701 764
ICE AGE ENTERPRISES was incorporated in 1992. Our focus is on delivering high quality equipment that exceeds our customers’ materials handling needs and expectations. Our business has grown successfully since inception with our focus expanding from forklift sales, maintenance and hires to logistics and plant transfers.
Due to our provision of good quality machines and unparalleled before and after sales services, we have gained our customers’ support and trust. Our aim is to exceed our clients’ expectations and build lasting relationships with each and every customer.
Today, our company continues to build on its industry leadership with a best range of machinery and personalized customer service in Zimbabwe.
WE ARE PROUD TO BE ENTRUSTED BY THESE COMPANIES:
ICE AGE promises to exceed on excellence, performance and efficiency by providing superior forklifts, accessories, maintenance and operators training services that go above and beyond the call of duty in order to meet our customers’ expectations. In order to live to its promise, ICE AGE undertakes to: